What do you like best? The training, support and assistance is what makes it work for us. We have quite a few modules and all of them are starting to be utilized by different departments. Because we’re required by law to make documents available for public record requests. The module Advanced Capture allows us to quickly get our records into On Base without manual indexing, so they are secure, backed up and available. What do you dislike? There are not enough On Base administrators to get to all the requests for new document and procedure set up. Recommendations to others considering the product Map out needs, but start with simple imports and scans. Once the documents are in On Base it is easy to add keywords, foldering, cross-references, records management, document retention. The biggest value is retrieval of the digital documents. What business problems are you solving? What benefits have you realized? As the town improved its efficiency, officials developed more innovative ways to use ECM, including On Base Advanced Capture. Staff members scan in documents and On Base automatically indexes them based on predefined keywords, speeding up processes. In the finance department, On Base improves AP processes. Staff members save hours of their time each week because On Base automatically imports checks from other business systems and indexes them by invoice number, check number and amount. Human Resources also benefited from the town’s On Base implementation. Staff members use their existing records management system, Eden Financial Management, to maintain records for all town employees. Although Eden managed employee folders, the actual folder containing all employee-related documents were physically stored in the department. Without any expensive custom coding, On Base seamlessly integrated with Eden to streamline the process. “ Retrieval of an employee folder now consists. What do you.
A quick overview of Hyland Software's Virtual Print driver and how it functions with each of the three main On Base.
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